Are you someone who thrives on variety, where no two days are the same? If you enjoy working in a dynamic environment and handling different challenges, this position could be perfect for you. We're looking for a detail-oriented Accident Intake Coordinator to provide essential support by managing our internal accident phone line. You'll play a critical role by answering calls, documenting incidents, and processing each case with both urgency and professionalism.

About the Position: Shift: Monday - Friday; 9:00 a.m. - 6:00 p.m.

Key Responsibilities:

• Manage and respond to calls on our internal accident phone line.
• Take initial vehicle incident reports, documenting all details accurately.
• Set up claims and complete necessary steps based on the severity of the incident.
• Train to handle level one claims, ensuring they are processed in a timely and efficient manner.
• Use data and video from the Smart Drive device to aid in investigations and ensure accurate reporting.

What We Offer:

• Competitive pay and growth opportunities within a dynamic company.
• 8 paid holidays (after 30 days) and paid time off (after 90 days).
• Affordable insurance options, including medical, dental, vision, and hearing, starting as low as $38.25/week for individual plans and $101.10/week for family plans (effective after 30 days).
• Company-paid life insurance and short-term disability benefits.
• 401(k) with profit-sharing, including traditional and Roth options.
• Referral rewards - earn cash bonuses for referring qualified candidates.

Join a company with a supportive, team-focused culture that values long-term success. More than 19% of our associates have been with us for 20+ years! Why Averitt? We take pride in our team and the work we do. When you join us, you'll work with a talented group of professionals who are committed to providing exceptional service and helping you grow in your career. If you're ready for a change and want to be part of a company that invests in its people, Averitt is the place for you! Ready to make a change? APPLY NOW to become an Accident Intake Coordinator at Averitt! Averitt Express is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job requirements:

• High School Diploma or GED required
• Experience in one of the following fields: auto insurance, law enforcement, or legal excellent verbal, written, and organizational skills
• Strong attention to detail and ability to handle sensitive situations professionally